If the team member terminates employment with AdventHealth, either voluntarily or is terminated for cause, within 24 months after completion of an undergraduate or graduate level course or degree; or within 12 months after completion of a certificate or certification program with a cost greater than $2000, the team member must repay the received educational assistance accordingly:

Monies due upon voluntary or for cause termination will be withheld from the team member’s regular paycheck for hours worked and/or paid days off (PDO) pay-out as permitted by state and federal law.

The team member will be notified of the amount owed, accompanied by a request for repayment. Educational assistance funds owed will be considered a debt owed and past due following ninety days of the last day worked. Past due amounts may be sent to collections if payment arrangements are not made with AdventHealth within thirty days of receipt of the repayment request.

Team members with unpaid educational assistance balances are ineligible for re-hire until the balance is paid in full.

AdventHealth team members interested in these certificates should acquaint themselves with the Educational Assistance policy:

https://adventhealth.navexone.com/content/docview/?docid=33091

Tuition charges/refunds:

A. Before the beginning of classes, the student is entitled to a refund of 100% of the tuition.

B. After the commencement of classes, the tuition refund amount shall be determined as follows:

• Within five days of commencement of classes, the student may be refunded 100% 
• After 5 days of commencement of classes, no refund is granted.
• Note: Commencement of classes for some programs is defined as the first day the student accesses the online platform.

Payment of Refunds: An applicant who has been approved for a refund will be paid the refund no later than 30 days from the date of AHU receiving the notice of cancellation.

Individuals with complaints regarding a particular AdventHealth’s workforce development program are strongly encouraged to contact their Workforce Training Specialist for resolution of the matter.

Procedure for withdrawal/withdrawal date:

A. A student choosing to withdraw from the program after the commencement of classes is to provide written notice to Student Affairs via their Workforce Training Specialist. The notice is to indicate the expected last date of attendance and be signed and dated by the student.

B. For a student who is on authorized Leave of Absence (LOA), the withdraw date is the date the student was scheduled to return from the LOA and failed to do so.

C. A student will be determined to be withdrawn from the institution if the student has not attended any class for 10 consecutive class days.

D. All refunds must be paid within 30 calendar dates of the student’s official termination date, or failure to return from an approved Leave of Absence.